The Admin Payments item allows you to manage and track all of your interactions with Members and Merchants. Once you have accessed the rewards platform, this information can be located by selecting the 'Payments' item in the drop down menu.
The Admin Payments page will allow you to:
View member payment runs
We have made keeping track of your Member reward payments easy!
To view your member payment history, simply select 'Member payment runs', you will then be shown a summary of each payment run including the date, number of accounts paid and the total amount paid.
You can also view each payment run in more depth by selecting 'View'. This will bring up the individual payment transactions made include the member number, type of account, amount paid and the status. Here is a description of each status:
| Paid | The Member's withdrawal has been successfully paid (Note: it can take up to 3 business days to appear in the Member's account). |
| Pending | The Member has requested reward withdrawal from their Member account, but this withdrawal has not yet been processed. |
| Funded | The Merchant has paid for the reward amount, but the reward has not yet been withdrawn for the Member. |
| Unfunded | The Merchant is yet to have paid for the reward amount. |
View invoice runs
Using the payments menu you can also view your programs invoice runs.
You will then be shown a summary of each payment run including the date, the invoice period range, number of merchants invoiced and the total amount owing.
If you click 'View', you will be shown the items that make up that specific invoice run with information like the Merchant's name, the date, amount, tax information, number of transactions and status. The statuses are described below:
| Paid | The invoice has been paid by the Merchant. |
| Issued | The invoice has been generated and sent to the Merchant but is not yet paid. |
| Initialised | The invoice has been generated but not sent to the Merchant. |
