Merchant FAQ's

How frequently are invoices issued?
The Program Operator will have an established process for the issuing of invoices prior to the direct debit occurring. For further clarification on when an ...
Mon, 13 Dec, 2021 at 1:18 PM
How long after the invoice release will the direct debit occur?
The Program Operator will have an established process for the issuing of invoices and the direct debit. For further clarification on when the direct debit w...
Mon, 13 Dec, 2021 at 1:19 PM
What does the payment status indicate?
In the 'Activity' menu item on the Merchant portal, you can see a list of your payments. Each payment is given a status. The status 'Paid' i...
Wed, 8 Dec, 2021 at 12:55 PM