Member FAQ's
You will receive a joining confirmation email from the Program Provider confirming your account. You can then login to monitor the rewards you have earned a...
Mon, 10 Aug, 2020 at 2:40 PM
You can register all of your Visa cards, Mastercards and Eftpos cards into the Rewards Program, provided they are all in your name and issued by an authoris...
Wed, 8 Dec, 2021 at 12:34 PM
The technology underpinning the Rewards Program is a proprietary technology operated by Visa, Mastercard and Eftpos. It is not possible at the current time ...
Wed, 8 Dec, 2021 at 12:34 PM
You need you to register your Visa Card, Mastercard or Eftpos Card so when you make a transaction at one of the Merchants in the rewards program, the transa...
Wed, 8 Dec, 2021 at 12:36 PM
When a purchase has been made with an active Merchant, the transaction amount and reward will be instantly displayed. However, the reward itself may take so...
Fri, 26 Nov, 2021 at 2:32 PM
Yes, anyone wanting to join the Rewards Program must be a member of the Program Operator prior to joining.
Mon, 13 Dec, 2021 at 2:14 PM
There are a few reasons why this error may be occurring: Our system requires that you enter a MasterCard or Visa card. If you attempt to register a card p...
Fri, 26 Nov, 2021 at 2:35 PM
All Members are able to access the great rewards provided by this platform; however, for security purposes, we do need to validate your membership. When you...
Mon, 13 Dec, 2021 at 2:16 PM
No. The Rewards Program only requires you to pay with your registered Visa or Mastercard credit, debit or prepaid card using the 'CR' (Credit) button.
Fri, 26 Nov, 2021 at 2:37 PM
If a card number is changed (due to losing a card), or you receive a new card with a different expiry date, the replacement card needs to be registered via ...
Mon, 13 Dec, 2021 at 2:18 PM