Merchant FAQ's
We want to remove the hassle of updating details and ensure that all of the information provided to our members is factually correct. Because of this all up...
Fri, 26 Nov, 2021 at 3:04 PM
When an Offer is created, you will have the option to request approval, cancel or save your Offer. Any Offers that have been saved will have the state of ‘E...
Mon, 13 Dec, 2021 at 1:11 PM
When you create an Offer that has the reward type as a percentage, you will be able to determine what percentage of each purchase is rewarded to the Member....
Mon, 13 Dec, 2021 at 1:12 PM
When creating an Offer, the ‘Visit’ function in the Restrictions box can be used to encourage repeat customers or limit the use of a reward redemption. For ...
Tue, 7 Dec, 2021 at 3:01 PM
When a purchase has been made with an active Merchant, the transaction amount and reward will be instantly displayed. However, the reward itself may take s...
Mon, 13 Dec, 2021 at 1:13 PM
No. For security purposes, there will be no identifying Member data provided, and a Member is not required to show their membership card to participating me...
Mon, 13 Dec, 2021 at 1:14 PM
Simply contact the Program Provider support team and request that your account be closed. This will occur after the termination period outlined in your cont...
Tue, 11 Aug, 2020 at 5:02 PM
The Rewards works independently of other offers. For example, if a Member uses a coupon, then they will also get the rewards benefits on top of the coupon. ...
Mon, 13 Dec, 2021 at 1:16 PM
Yes. Simply log in to the rewards Merchant portal and select the 'Invoices' menu item. If you require your login details, please contact the Program...
Mon, 13 Dec, 2021 at 1:17 PM
Login to your Rewards account, go to the 'Details' section and simply send an update request to your Program Operator, using the provided field. Alt...
Mon, 13 Dec, 2021 at 1:18 PM